** all services are by appointment only, do not walk-in/come without an appointment **
New patients
Please arrive at the office 5-10 minutes before your appointed time. Bring current as well as older eyeglasses and prescriptions. Contact Lens wearers please wear your contact lenses in (at least 2 hours, please) and bring all available info: current contact prescriptions (brand, base curve, powers for both eyes), boxes/packaging, and notes from previous eye doctor.
Returning patients
Please arrive at the office 5 minutes before your appointed time. Bring your eyeglasses. Contact Lens wearers: please wear your contact lenses in (at least 2 hours, please.)
Pre-Laser Surgery Appointment patients
Please arrive at the office 5 minutes before your appointed time. Bring your eyeglasses. NO soft contact lens wear for the 7 DAYS leading up to the appointment. Rigid contacts - Dr. Folkers will advise. No eye make-up that day, please. Your eyes will continue to be dilated hours after the appointment, this may make work and driving more difficult - please plan your schedule accordingly.
Cancellation Policy
Your time is important. We want you to understand that time at our office is valuable as well. Appointments not cancelled/rescheduled 24 hours or more before the appointed time will be charged a fee of $120.
(for Monday appointments: cancellation/ reschedule before close of business the Thursday prior)
(for appointments the day after a holiday: cancellation/reschedule before close of business the day BEFORE the last business day before the holiday)